Account & billing
Client settings, plans, usage limits, and user access.
Account settings: sender and branding
The real cards on your account: where you send from, who sends, your brand, subscription confirmation, and anti-bot protection. What saves separately, and which physical address to use if your company is registered at a home address.
Plans, usage limits, and user access
The five plans, the four ceilings and where each one shows, the daily cap on the free plan, and how you change plan.
The team: how you invite a colleague and what each role can do
How many seats your plan gives you, how you send an invitation, what each of the three roles can do, and how you revoke someone's access.
Which address your emails go out from
You type the sender address yourself, on your company domain, and the domain check starts from it. What to do if you have no domain yet, and why Gmail does not work.
Connecting your domain, step by step
The records you add at your hosting provider, why the screen shows only the first two, and the four things that trip everybody up.
Verifying your domain: how long to wait and what to do if it fails
You can leave the page while it checks, and where you come back from. Why you do not wait for red to look for the mistake, and what to check, in order, if it still does not pass.
Open and click tracking: where it is switched on
Tracking depends on a record you add at your hosting provider, not on a toggle in the app. What the numbers mean once it works.
Payment, invoices, changing plan, cancelling
What Subscription shows about payment, how upgrading with a card works, how to ask for an invoice, what a failed-payment message means, and how to request cancellation.